We'd love to help you!

Help! I purchased ebooks or audiobooks but didn't get my link to download!

Once you purchase, you'll receive a link to your stories from bookfunnel.com. If you're not seeing the email, please visit my.bookfunnel.com and log in or create an account with the email address you used to purchase the stories. From there it is easy to read or download your stories! For further assistance, contact help@bookfunnel.com.

I'm excited to get my physical copies! Can you tell me where they are?

Our goal is to ship all orders within 5 business days! Shipping times vary by location. For tracking information, please check your order confirmation email.

I signed up for you email but don't see the discount code.

If you've subscribed to my email list, please check your promotions and spam tabs. You can also search all mail for messages from hello@kelsiestelting.com!

Can I have the reading order please?

You can find the reading order for every book I've written here!

There are issues with the books I've received! Help!

What a bummer! We do our best to carefully pack and ship all orders, but sometimes packages are lost or mishandled. Please contact hello@kelsiestelting.com for further assistance!

It's something else... Can you help please?

We'd love to! Contact hello@kelsiestelting.com for further assistance!

Kelsie's promise to you!

  • Kindness

    Everyone on my team is committed to you having the best experience possible and will treat you with kindness and dignity as we figure it out.

  • Easy Reading Process

    Reading should be easy! That's why I partnered with bookfunnel to create an easy process for you to enjoy ebooks and audiobooks!

  • Clear Timelines

    My team responds to messages within 2 business days. I don't ask my team to work on weekends or holidays so we can all enjoy time with our families!

All other inquiries...

If you have questions or feedback, email Team Kelsie at hello@kelsiestelting.com!

For help accessing your ebooks or audiobooks, please email help@bookfunnel.com.

For business inquiries, please contact kelsie@kelsiestelting.com.